Privacy Policy
Last Updated: November 17, 2025
Our Commitment to Your Privacy
At ZeroHassle Pomona Concrete, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website or services. By using our services, you agree to the practices described in this policy.
Information We Collect
We collect information to provide you with the best possible service experience. Here's what we gather:
Information You Provide
- Your name, email address, and phone number when you contact us
- Property address and project details when you request a quote
- Payment information for services (processed securely by our payment providers)
- Any other information you choose to share with us
Information Collected Automatically
- Your IP address and browser type when you visit our website
- Pages you view and how long you spend on each page
- The website that referred you to us
- General location information based on your IP address
How We Use Your Information
We use your information to serve you better:
- To respond to your inquiries and provide quotes for concrete services
- To schedule appointments and complete your projects
- To process payments and send receipts or invoices
- To communicate important updates about your project
- To improve our website and services based on how you use them
- To send occasional updates about our services (you can opt out anytime)
- To comply with legal obligations and protect our business interests
How We Protect Your Information
Your trust is important to us. We implement security measures to protect your personal information:
- Secure servers and encrypted connections for sensitive data
- Limited access to personal information (only authorized team members)
- Regular security updates and monitoring
- Secure payment processing through trusted third-party providers
While we work hard to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will notify you of any data breaches as required by law.
Sharing Your Information
We do not sell your personal information to anyone. We may share your information only in these limited circumstances:
- Service Providers: Trusted partners who help us operate our business (like payment processors or scheduling tools)
- Legal Requirements: When required by law, court order, or to protect our legal rights
- Business Transfers: If our business is sold or merged, your information may transfer to the new owner
- With Your Consent: When you explicitly agree to share your information
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your experience. Cookies are small files stored on your device that help us:
- Remember your preferences and settings
- Understand how you use our website
- Improve website performance and functionality
- Provide relevant content and offers
You can control cookies through your browser settings, but disabling them may affect your experience on our website.
Third-Party Links
Our website may contain links to other websites (like our social media pages or partner sites). We are not responsible for the privacy practices of these third-party sites. We encourage you to read their privacy policies before providing any personal information.
Your Privacy Rights
You have rights regarding your personal information:
- Access: Request a copy of the personal information we have about you
- Correction: Ask us to update or correct inaccurate information
- Deletion: Request that we delete your personal information (subject to legal obligations)
- Opt-Out: Unsubscribe from marketing emails at any time
- Objection: Object to certain uses of your information
To exercise these rights, please contact us using the information below.
Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have accidentally collected information from a child, please contact us immediately so we can delete it.
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You may request information about what personal data we collect, use, and share. You also have the right to request deletion of your personal information and to opt out of any sale of personal data (though we do not sell personal information).
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page with a new "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, we're here to help:
ZeroHassle Pomona Concrete
1102 Claremont Pl, Pomona, CA 91767
Phone: (909) 868-1669
Email: contact@pomonaconcreteworks.com